PRIVACY POLICY

Introduction

Flat Fee Agent ("we," "our," or "us") is committed to protecting the privacy of visitors to our website and users of our real estate services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our fixed-price, transparent real estate services for home sellers.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide to Us:

When you interact with Flat Fee Agent, we may collect the following types of personal information:

- Name and contact information including email address, phone number, and mailing address

- Property information related to your real estate needs

- Information submitted through contact forms on our website

- Email inquiries sent to Logan.Mitchell@flatfeeagent.info

- Information provided during phone conversations

- Any other information you choose to provide when requesting our services

Information Automatically Collected:

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

- Internet Protocol (IP) address

- Browser type and version

- Operating system

- Pages visited and time spent on pages

- Referring website addresses

- Date and time of visits

- Device identifiers

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience and gather information about visitors and visits to our website.

Cookies are small data files stored on your device that help us improve our website and your experience. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

Types of cookies we may use include:

- Essential cookies necessary for website functionality

- Analytics cookies to understand how visitors use our website

- Preference cookies to remember your settings and choices

You can control cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

Flat Fee Agent uses the collected information for the following purposes:

- To provide, maintain, and improve our real estate services

- To respond to your inquiries, requests, and questions

- To communicate with you about our services, including updates and promotional information

- To process transactions and fulfill service requests

- To analyze website usage and improve user experience

- To detect, prevent, and address technical issues or fraudulent activity

- To comply with legal obligations and protect our legal rights

- To send administrative information such as service updates and policy changes

- To personalize your experience on our website

- To maintain records of our business interactions

How We Share Your Information

Flat Fee Agent respects your privacy and does not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.

Professional Partners: We may share relevant information with real estate professionals, title companies, escrow services, or other parties necessary to complete real estate transactions on your behalf.

Data Security

Flat Fee Agent implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Our security measures include:

- Secure servers and encrypted data transmission

- Restricted access to personal information on a need-to-know basis

- Regular security assessments and updates

- Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

You have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Objection: You may object to certain processing of your personal information.

Data Portability: You may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. As stated in this policy, Flat Fee Agent does not sell personal information.

International Users

Our services are operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

Changes to This Privacy Policy

Flat Fee Agent reserves the right to modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page. Your continued use of our website and services following any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Flat Fee Agent

Email: Logan.Mitchell@flatfeeagent.info

Phone: Contact us for phone number

Address: Contact us for address

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly.

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.